How We Price Our Services

We utilize a variety of pricing models to create a customized plan aligned to your specific needs

Factors Impacting Cost

Volume-Based Pricing:

For high-volume transactional services like customer support and processing invoices, our pricing is based on the number of cases or transactions expected per month. Rates decrease as your volume increases. 

Milestone Model

For specialized projects like implementing automation or custom software development, pricing is tied to completion of agreed upon milestones like process analysis, solution design, development, testing, deployment etc. 

Dedicated Team Model

For dedicated specialists in accounting, IT, or other fields, our pricing is based on a per team member basis, accounting for experience level, skills, and tenure.

For dedicated specialists in accounting, IT, or other fields, our pricing is based on a per team member basis, accounting for experience level, skills, and tenure.

Managed Services Model

For end-to-end management of a process like Customer Experience, we charge a fixed monthly fee based on number of users, channels supported etc. 

Output-Based Model

Some services like lead generation allow us to tie pricing to tangible results like sales closed. 


Understanding these cost drivers allows us to tailor your pricing plan based on your unique needs and expected business outcomes.


Our Pricing Package 

Essentials

$1500/ month

Our Essentials Package delivers robust customer support, financial services, IT support, and custom development to take your business to the next stage.

  • Up to 60 hours/month of Customer Support
  • Up to 10 hours/month each of Finance & Accounting and IT Managed Services
  • 2 Business Intelligence Reports/month
  • Up to 5 hours/month of Web Development

Get a Quote

Professional

$3999 / month

For those with more complex operational needs, our Professional Package encompasses all our core offerings at greatly expanded levels with additional project oversight.

  • Up to 120 hours/month of Customer Support
  • Up to 20 hours/month each of Finance & Accounting and IT Managed Services
  • Weekly Business Intelligence Reporting
  • Up to 10 hours/month of Web Development
  • Up to 2 hours/month of Project Management

Get a Quote

Enterprise

Our Enterprise Package  allows you to tailor your own package by selecting precisely the specialized services and hours needed each month to fit your unique requirements.

  • Complete flexibility to select specific services needed
  • Tailor monthly hours for each service  
  • Scale up or down on-demand  
  • Access full Axespire ecosystem 
  • Mix and match from entire offerings menu
  • ncludes customer support, finance, IT, staffing, marketing, analytics
  • Build a customized formula of services  
  • Dedicated account management
  • Hourly consumption tracking  
  • Packages aligned closely to your processes  
  • Great for evolving business needs
  • Add or reduce services monthly


Get a Custom Quote

enterprise package

Whether you need to outsource your entire back office or just augment customer service, we have a solution that fits your needs and budget. Contact us for a free consultation and custom plan proposal.

Speak to our experts today to discuss the right plan for your business needs.

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